Knowledge Base Software, Announcements & Feedback
The All-in-One: Knowledge Base with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Customer Feedback Collection.Sign Up Free
Pros of Self Service Customer Support Portal with Announcements & Roadmap
Your agile companion
Building and delivering is valuable, sharing updates and collecting feedback too.
Improve customer retention
Elasticfox Widgets make your changes visible on your pages, in-app, and at the right time. Customers discover what's changed but also how hard you work for them, continuously.
Reinforce your feedback loop
Optionally combined with Newspages, your users can browse updates, share, and send feedback. Collected reactions provide the right information for improving your product and reducing churn.
Keep customers and internal teams in sync
Elasticfox integrates with thousands of other services via Zapier. Forward your changes to Twitter, Facebook, Slack, MailChimp, etc. but also create updates from Github releases, Trello cards and more.
A powerful solution with dozens of popular integrations
Elasticfox Widgets, Newspages, but also our powerful API and integration make almost anything possible: from a product changelog to a modern notification center.
Create a timeline about your company journey
Share about the state of your product: announcements, new features, releases, traffic, or revenue. Transparency is key to build trust and get positive results.
Build your audience and marketing lists
Advertize about webinars, upcoming products, email courses, or special offers, and make it easy for your visitors to register. Engage first-time and returning visitors.
Increase your e-Commerce conversions
Promote new products and offerings. Announce special deals and discounts. Segment consumers by demographic or behaviors. Increase click rate and conversions.
How it works
Install a Plug & Play Widget
Paste the Elasticfox code snippet on your pages. It's as simple as that!
Optionally select where and how updates must be sent upon publication.
Engage your audience
Write about your changes. Save as a draft, publish immediately or schedule for later.
Your audience is notified and analytics are collected. No code or repetitive tasks required.