Ticketing System on Slack
Achieve faster resolution times and better collaboration while never leaving Slack.
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How it works
Turn messages into tickets
Use an emoji or message action to turn messages into tickets.
Solve requests as a team
Route requests to dedicated queues and resolve them as a team.
Avoid context switching
Prioritize tickets directly in Slack.
Update everyone in real-time
Automatically notify requesters and followers about ticket progress.
