Ticketing System on Slack

Achieve faster resolution times and better collaboration while never leaving Slack.
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How it works

Turn messages into tickets

Use an emoji or message action to turn messages into tickets.

Solve requests as a team

Route requests to dedicated queues and resolve them as a team.

Avoid context switching

Prioritize tickets directly in Slack.

Update everyone in real-time

Automatically notify requesters and followers about ticket progress.

Frequently Asked Questions