Elasticfox is integrated in your Slack workspace and allows you to overview tickets and manage tickets without leaving Slack. Elasticfox is adopted to how You and Your colleagues work.

Elasticfox enables your teams to make tickets out of your messages in Slack. To manage and respond to tickets in Slack. To follow up and escalate tickets inside of Slack.

Find, filter and manage your tickets from the Elasticfox App Home screen on Slack. Create tickets within selected channels that is tailored to your team structure, set up tickets forms for different teams and use Slack message threads to reply easily on tickets.